NEW POLICY AND FEE CHANGES 

Pay before Seen Policy

Starting 1 November 2026


Where possible, you will be asked to pay for your visit when you arrive, instead of after you have seen the clinician.


What does this mean for you?

✓ Less waiting or queuing at reception after your appointment

✓ You can leave promptly after your appointment

✓ Less unexpected account reminders or statements

✓ Better reception support, in clinic

✓ More time for our team to answer your calls and assist patients

 

We appreciate your support and patience while everyone adjusts to the change.

 

Payment Policy

Fee Changes

Started 8 October 2026


ACC consultations

ACC consultation fees will increase to align with standard consultation fees.


Other services

Some procedural, treatment and administrative fees will also increase. 

NOTE :

There is NO increase to our standard enrolled patient consultation fees.


These changes have been carefully reviewed and kept as low as possible. A full schedule of fees is available here. 


FOR MORE INFORMATION